Frequently Asked Questions
Please take a look at the list of questions we have listed below and click the appropriate one for a quick answer to your inquiry. These are some of the most common questions we receive, but if the solution to your problem is not listed below, please feel free to email us with your question.
- What is Scholarships.com?
- Do I have to register to view the scholarship opportunities in your database?
- Why can't I create an account for a second child using the same email address?
- I lost my password - how can I log in?
- How do I go about changing my password?
- I recently changed my email address. How do I update this information in my Scholarships.com profile?
- What is my scholarship ID? My security key?
- Why do you need my personal information?
- What is the difference between the scholarships in your database and those listed on other sites?
- How can I be sure that the scholarship offers listed on Scholarships.com are not scams?
- I noticed the NACAC and NSPA icons at the bottom of your page. What do these organizations do and what is your association with them?
- Does Scholarships.com have scholarship opportunities available for average students?
- I'm a grad student - is it too late to get a scholarship?
- Is there any way that a parent can get information, and be able to view and share it with their child?
- If I receive a scholarship, will I get a check or does the money go to the school?
- Does Scholarships.com offer scholarships for students who do not live in the United States?
- Are there scholarships or financial aid available to undocumented students?
- I’m a scholarship provider, and I have a scholarship offer that I want to list on your site. How do I submit my scholarship?
- I want to apply for a scholarship in my search results, but, when I visit the sponsoring organization’s website, it states that they are not accepting applications or that the application period has ended. How do I apply?
- Do I have to be currently enrolled in a university before I begin applying for scholarships?
- Why is my disability, ethnicity and/or other characteristic not listed as a profile option?
- How can I remember whether I've inquired about a scholarship I found on Scholarships.com?
- I file my own taxes, but I heard I still need my parents taxes. I wanted to know if it is possible to get a scholarship if I don't have my parents information available?
What is Scholarships.com?
Scholarships.com is a free scholarship search website that helps students locate scholarship opportunities. College education is a big ticket item. Many parents and students are unsure of how to find money to foot the tuition bill. Frequently, they are also unaware of the many resources at their fingertips - literally. All of the services at Scholarships.com are free: we encourage you to take advantage of our scholarship database, use our college search tool, and read through our helpful articles. Don’t delay - begin funding your college career today!
Do I have to register to view the scholarship opportunities in your database?
Yes. It is the only way we will be able to direct the most relevant scholarship opportunities to you. Registering also allows you to store your search results and revisit the scholarships you wish to pursue when you return. If you don’t already have an email address of your own, contact your internet service provider to find out how to create one or visit a site such as Hotmail.com or Yahoo.com where you can create an email account for free.
Why can't I create an account for a second child using the same email address?
When you create an account, your email address serves as a unique user ID; therefore, each user must have a separate email address. In order to create another profile, you will need to enter a different email address. If you require assistance doing this, contact your internet service provider for more information. You may also register for a new email address at one of the many free web-mail services such as Hotmail.com or Yahoo.com.
I lost my password - how can I log in?
At the upper-right corner of our homepage, click on the "Login" page and you will find a Forgot Your Password? link beneath where you would normally sign in. Click on the link, and you will be taken to a page where you can submit your email address to retrieve your password. Once you have entered your email address in this field and clicked on the "Submit" button, your password will be sent to that address. To ensure this and other valuable information from Scholarships.com makes it to your inbox, be sure to "white list" Scholarships.com with your ISP and/or email filters. Please click here for more information.
How do I go about changing my password?
To change your password, go to www.scholarships.com/login.aspx and log in using your current email address and password. Once you have logged in, click on the "Profile" tab at the top of the page to view the summary of your profile information. You will see a link in the top section (the "Student Information" section) of this page that reads "Change Your Password?". Click on that link, and you will be taken to a page where you may enter your new password. Once you have done so, click the "Continue" button at the bottom of the page. From now on, you will be able to log in at Scholarships.com using your new password.
I recently changed my email address. How do I update this information in my Scholarships.com profile?
Log in using your current/recent email address - the one you used to create your Scholarships.com profile. Click on the "Profile" tab near the top of your screen. This will allow you to view your entire profile. To change your email address or make any other changes, simply select the "Edit This Section" text link in the upper-right corner of the appropriate section on that page.
What is my scholarship ID? My security key?
A scholarship ID is a unique number assigned to a specific scholarship that is used by scholarship providers to log in and review/edit their scholarship listing. If you are offering a scholarship that is listed on Scholarships.com and need your scholarship ID, please contact us here with the full name of the scholarship in question.
If you are a student looking for financial aid, you don’t need a scholarship ID or security key. When you create an account, your email address serves as your unique user ID. To log in to your personal account at Scholarships.com, click on "Login" (located on the top right of the main Scholarships.com page) and enter your email address and password. If you have already created a profile at Scholarships.com, but have forgotten your password, click here to request it.
Why do you need my personal information?
At Scholarships.com, we want to provide you with the most relevant opportunities and, in order to accomplish this, we need to have certain personal information. The information you provide helps us find the best scholarship matches for you. Ultimately, this process will save you a great deal of time as you will only receive scholarship opportunities for which you qualify.
What is the difference between the scholarships in your database and those listed on other sites?
Whereas many sites rent an outdated list of scholarships they know little about, our database contains scholarships submitted by the providers themselves. At Scholarships.com, we create and foster a relationship with the providers of scholarships listed in our database and offer them the ability to manage their listings with free online access. We update and add scholarships to our database constantly and regularly review them, checking for errors and soliciting updated information when necessary. If a scholarship is discontinued or assistance is required of our staff, we are typically notified by the scholarship provider, in which case we respond promptly and appropriately. Our methods ensure the best experience for all involved and an accurate database of scholarships with the most current information possible.
How can I be sure that the scholarship offers listed on Scholarships.com are not scams?
Scholarships.com’s staff reviews and approves each scholarship offer submitted to our database and many steps are employed to make sure the more insincere offers are not posted. The URL of each scholarship is investigated, and we never allow a scholarship to be listed in our database unless we are confident the award being offered is legitimate. If it is discovered that an award in our database is of a questionable origin or intent, we immediately deactivate that listing until such time as we are able to confirm it is, in fact, a legitimate award. If this cannot be confirmed, the award is permanently removed from our database.
I noticed the NACAC and NSPA icons at the bottom of your page. What do these organizations do and what is your association with them?
NACAC: The National Association for College Admission Counseling (NACAC), founded in 1937, is an organization of professionals from around the world dedicated to serving students as they make choices about pursuing postsecondary education. The Seal of Approval program is designed to help students and families make choices about the growing number of available admission counseling resources as they consider options beyond secondary school. The Seal of Approval is solely awarded to products and services that meet the NACAC Mission Statement and NACAC standards of utility, accessibility and integrity. Granting the Seal of Approval does not indicate NACAC’s exclusive approval of one program, product or service over another. A review panel of association members carefully evaluates each application as a part of the Seal of Approval process. For more information about NACAC, please visit http://www.nacacnet.org
NSPA: The National Scholarship Providers Association (NSPA) is an organization that supports scholarship providers. Since 1999, NSPA has grown to include over 150 organizational members, with 220 individuals, from across North America. NSPA's members are diverse and include small and large private foundations, community foundations, public charities, two and four-year colleges, universities, associations, government agencies, and organizations that offer services to scholarship providers. Together, the NSPA membership awards over $450,000,000 in scholarships to more than 200,000 students each year.
Does Scholarships.com have scholarship opportunities available for average students?
Yes. We provide information about scholarship offers available to all students, regardless of GPA or test scores. Many of these scholarships offer rewards that are as lucrative as merit scholarships. Essay and community service scholarships are a great place to begin because many do not include transcript submission among application criteria.
I'm a grad student - is it too late to get a scholarship?
No, in fact, you're in luck. A good amount of the scholarships listed in our database are available only to graduate students. We understand that graduate students often need financial assistance to continue their education. Conduct a free scholarship search for more information.
Is there any way that a parent can get information, and be able to view and share it with their child?
A parent may complete a Scholarships.com profile for his or her high school aged child. Complete the profile with your child's information, then answer "yes" to the question, "Are you a parent conducting this scholarship search for your child?" You can then review a list of scholarship opportunities generated based on the information you provided about your child. If you plan to share the account with your child, you can even mark scholarships as favorites so he or she knows where to look first.
If I receive a scholarship, will I get a check or does the money go to the school?
Whether the money goes to you or to the school at which you have enrolled/plan to enroll is entirely up to the scholarship provider. For an answer to this question, you will have to contact the provider directly.
Does Scholarships.com offer scholarships for students who do not live in the United States?
Most scholarships listed in our database are awarded to students attending schools located in the United States. However, if you are a student from a country outside of the United States and plan to study at a college or university in the U.S., or if you are a U.S. citizen who plans to study abroad, a number of the scholarships listed on our website may be available to you depending on your particular situation. In general, U.S. citizenship or enrollment at a college in the United States or Canada will be required. While less common, some scholarships also exist for students who are not U.S. citizens or permanent residents, as well as students who plan to attend college outside the United States.
If you are enrolled at a school in the United States but planning to study abroad, in many cases, you will be able to apply your regular financial aid towards a study abroad program as long as the program is sponsored by your school. There are also many scholarships specifically intended for study abroad. Individual scholarships and study abroad programs may have different rules, however, so check the rules for each award before applying.
Are there scholarships or financial aid available to undocumented students?
Yes, some scholarships do exist for students who are not U.S. citizens or permanent residents, but the majority of financial aid that is available is going to require U.S. citizenship or permanent residency in the United States. Please conduct a free scholarship search to find out which of the aforementioned scholarships you or your student might qualify for.
I’m a scholarship provider, and I have a scholarship offer that I want to list on your site. How do I submit my scholarship?
Listing your scholarship is easy to do. Just select the List Your Scholarship link at the top of the Scholarships.com homepage. This link will take you to an online form. Once there, select the blue "Submit a Scholarship" link (the other blue button, "Update a Scholarship" is for when you return to review and/or edit your scholarship listing). Now you can begin the scholarship submission process. Just fill out the entry form provided and give a detailed description of your scholarship. Please be sure to be as thorough as possible and don’t hesitate to contact us via email if you have any questions. At the bottom of the form is a section where you can designate qualifications that a student must meet in order to view your scholarship. It is very important that you select all the appropriate criteria so that we can properly filter the information and ensure that only qualified students will be made aware of your scholarship when they conduct a scholarship search at Scholarships.com.
I want to apply for a scholarship in my search results, but, when I visit the sponsoring organization’s website, it states that they are not accepting applications or that the application period has ended. How do I apply?
Many scholarship providers only accept scholarship applications within a few months of the deadline. It may be too early to submit an application and you will have to wait until they start accepting applications. Additionally, if the scholarship provider shows that applications are no longer accepted or that the date has passed, they may be referring to the previous year’s scholarship application period. The provider of the scholarship and the staff at Scholarships.com update the information from each scholarship regularly, so if a scholarship does happen to get discontinued, it is removed from the database.
If the deadline for a scholarship offer has passed, why hasn’t it been removed?
The short answer mirrors the answer to the one above- scholarships are typically renewed annually. If it's too late for this year, you might be able to apply next year. Read through the details of the scholarship. If the scholarship provider won’t accept applications for next year before a certain date, record information about the scholarship, and return to it at a later date.
Do I have to be currently enrolled in a university before I begin applying for scholarships?
No, you don’t have to be officially enrolled in a university to begin your quest for scholarships. However, you should begin applying. If you do receive a scholarship, the sponsor is likely to ask for eligibility verification. This may include, among other things, proof of college enrollment.
Why is my disability, ethnicity and/or other characteristic not listed as a profile option?
Scholarships.com strives to acknowledge the uniqueness of each user, but the large quantity of characteristics, attributes and circumstances can occasionally make doing so difficult. To simplify the profile creation process, we list only those traits specifically named in the scholarships listed in our database. If the option you are searching for is not listed, you may want to select one that is more general or one closest to your preference.
How can I remember whether I've inquired about a scholarship I found on Scholarships.com?
To keep track of the scholarships for which you have applied or inquired, we recommend creating a spreadsheet or other document with relevant information for each award, then saving it on your computer. You can also use tools on our website to supplement your organization system. For example, you may choose to mark the scholarships for which you plan to apply as favorites then remove them from your list once you are finished applying. If you have questions about your application status for a specific scholarship, we recommend first reviewing the rules for that award then contacting the provider directly if necessary.
I file my own taxes, but I heard I still need my parents taxes. I wanted to know if it is possible to get a scholarship if I don't have my parents information available?
It depends on the scholarship. Awards that don't include financial need in their criteria typically will not require you to submit tax records, but you will need to provide this information for many need-based scholarships. While not every scholarship will ask for tax information from you and your parents, you will need your parents' taxes to complete the FAFSA (unless you meet the criteria for "independent status" listed on the application) and a number of scholarships require you to do this to apply. Read the rules for the scholarships you're interested in and if you cannot obtain your parents' tax information or have further questions, you may want to contact the provider directly.
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