Smile...You’re on Camera: WGU Uses Webcams to Monitor Online Test Takers


November 3, 2011
by Alexis Mattera

For students seeking more flexibility in their college schedules, online classes are often an excellent alternative. Coursework can be done from anywhere with an Internet connection but when it comes to test taking, how do instructors know the person answering the questions is doing so honestly? Western Governors University has come up with a solution: Say cheese!

For students seeking more flexibility in their college schedules, online classes are often an excellent alternative. Coursework can be done from anywhere with an Internet connection but when it comes to test taking, how do instructors know the person answering the questions is doing so honestly? Western Governors University has come up with a solution: Say cheese!

Up until a few years ago, WGU online students had to take their exams at one of the school’s 6,000 on-site assessment centers. This proved to be a burden for the majority of the student body – the average student is 36 years old, has a family and takes a full course load while working full-time – so WGU began allowing students to take exams off-site if monitored by webcams. The cameras show the student, his or her computer screen, their hands and profile and a 180-degree view of the room to ensure the student isn’t obtaining information from another source during the test. And just in case something goes awry, there is support available to assist with any technical issues.

While some students still opt to take their exams on-site, most have adopted the program with open arms: There are 30,000 WGU webcams in use and about 80 percent of the 10,000 exams per month are taken via webcam. Do you think WGU’s webcam program is beneficial to busy students as well as the school’s reputation? If given the option, would you smile for the camera or take your tests on-site?

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